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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which default code on Cisco IP phones is used to unlock the manual configuration of items such as network configuration settings?

A) #**
B) #0*987654321
C) 123456789*0#
D) **#

2. When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error "No New Phone to Add" appears. Which command is causing the error?

A) sip-ua no auto-reg-ephone
B) no service ephone-reg
C) stcapp ccm-group 1
D) no auto-reg-ephone

3. What are two methods of invoking a manual system backup of Cisco Unified Communications Manager? (Choose two.)

A) Using the CLI, via the command, utils disaster_recovery backup.
B) In Cisco Unified CM Administration, navigate to Bulk Administration > Upload/Download Files.
C) In Cisco Disaster Recovery System, navigate to Backup > Manual Backup.
D) In Cisco Disaster Recovery System, navigate to Backup > Backup Device.
E) In Cisco Unified CM Administration, navigate to Bulk Administration > Import/Export > Export.
F) In Cisco Disaster Recovery System, navigate to Backup > Scheduler.

4. What are the two differences between the IntServe and DiffServ models of QoS? (Choose two.)

A) DiffServ provides absolute QoS guarantees.
B) DiffServ inherits the connection-oriented approach from telephony network design. Every individual communication must explicitly specify its traffic descriptor and requested resources to the network.
C) IntServ is the default QoS mechanism for all routers, because applications signal the router with the QoS level they require.
D) With IntServ, packet delivery is guaranteed. However, the use of IntServ can severely limit the scalability of a network.
E) DiffServ was designed to overcome the limitations of both the best-effort and IntServ models and can provide an "almost guaranteed" QoS.

5. What is the function for the Restart button of a configured IP phone in the Phone Configuration window under Cisco Unified Communications Manager web administration page?

A) It means unregistering and then registering the phone again with the Cisco Unified CM.
B) It means to unregister the phone from the Cisco Unified CM.
C) There is no Restart button in the Cisco Unified CM.
D) It means a restart for the firmware and the configuration.

Solutions: