Cisco 642-416 : Unified Communications Architecture and Design Exam

  • Exam Code: 642-416
  • Exam Name: Unified Communications Architecture and Design Exam
  • Updated: Oct 11, 2026
  • Q & A: 58 Questions and Answers

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Cisco 642-416 Exam Syllabus Topics:

SectionObjectives
Topic 1: Call Control and Signaling Architecture- Call processing models
- Dial plan design considerations
Topic 2: Network Services for UC- IP addressing and routing considerations
- Quality of Service (QoS) design for voice/video
Topic 3: UC Architecture Fundamentals- Cisco Unified Communications system components
- Design principles and requirements gathering
Topic 4: Security and High Availability- Redundancy and failover design
- UC security architecture considerations
Topic 5: Endpoint and Application Integration- IP phone and endpoint design
- Voicemail and unified messaging integration
Topic 6: Voice and Video Infrastructure Design- Gateway and trunk design (SIP, H.323, MGCP)
- Cisco Unified Communications Manager (CUCM) deployment design

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