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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

A government agency is implementing Public Sector Solutions and their intake officer is looking to create a document checklist and review business license applications only. The agency is looking to create a document type for business license applications using the Intelligent Document Automation (IDA) and restrict the record access to the intake officer only. What are the three steps a technical consultant should configure to satisfy the agency's use case?

A. Assign permissions and permission sets for application forms
B. Create a Document Type
C. Turn on Document Checklist
D. Enable Intelligent Document Automation
E. Create a document type under Notes and Attachment

Question 2

A public sector agency expects a large number of applications for a grants program. The agency wants to easily qualify and make decisions for applications based on certain conditions. Which feature should be leveraged for this use case?

A. Process Builder
B. Business Rules Engine
C. Apex Trigger
D. Visual Flow

Question 3

A licensing office wants applications to be reviewed by specialists based on the license category selected by the applicant. The assignment rules may change several times each year as organizational responsibilities evolve. Which solution provides the greatest flexibility?

A. Hard-code assignment logic in Apex
B. Require administrators to manually reassign every application
C. Create a separate Salesforce org for each license category
D. Use Flow with configurable decision logic and queues

Question 4

A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects. Which Permission Set License should be assigned to a volunteer to allow them to sign up?

A. Public Sector for Community
B. Community Response for Public Sector
C. Volunteer Management for Community
D. Emergency Response for Public Sector

Question 5

A state environmental agency processes permit applications that require approvals from three departments. If any department rejects the application, the remaining pending reviews should be canceled automatically, and the applicant should receive a notification. Which solution is the most appropriate?

A. Scheduled Apex running every evening
B. Validation Rules on the Application object
C. Record-Triggered Flow that updates related review records and sends a notification
D. Assignment Rules

Solutions: