IBM C2070-580 : IBM Case Manager V5.0

  • Exam Code: C2070-580
  • Exam Name: IBM Case Manager V5.0
  • Updated: Sep 09, 2026
  • Q & A: 116 Questions and Answers

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IBM C2070-580 Exam Syllabus Topics:

SectionObjectives
Topic 1: Case Manager Architecture and Concepts- Case lifecycle and case design principles
  • 1. Case creation and lifecycle stages
    • 2. Case design best practices
      - IBM Case Manager components and architecture overview
      • 1. Role of Case Manager Client and server components
        • 2. Case management solution structure
          Topic 2: Security and Administration- Security model
          • 1. Authentication and authorization
            • 2. Role-based access control
              - System administration
              • 1. Monitoring and troubleshooting
                • 2. Deployment considerations
                  Topic 3: Solution Design and Development- Task and activity design
                  • 1. Workflow integration
                    • 2. Task routing and assignment rules
                      - Solution modeling
                      • 1. Solution templates and reuse
                        • 2. Case types and document types
                          Topic 4: Integration and Content Management- System integration
                          • 1. External system connectivity
                            • 2. Service orchestration in case solutions
                              - Content integration
                              • 1. IBM FileNet integration concepts
                                • 2. Document lifecycle within cases

                                  IBM Case Manager V5.0 Sample Questions:

                                  Question #1

                                  To use IBM FileNet Case Monitor with a IBM Case Management application, what IBM on-add products do you need to install?

                                  • A. FileNet Case Analyzer
                                  • B. FileNet System Manager and FileNet Case Analyzer
                                  • C. FileNet Case Analyzer and Cognos Real-time Monitoring
                                  • D. Cognos Real-time Monitoring
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  You might encounter problems in which a task fails to communicate with a WebSphere Process Server business process. What are two logging collections that you will need to enable to help diagnose and solve the problem? (Choose two)

                                  • A. Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the WebSphereLauncher.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to zero
                                  • B. Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to true
                                  • C. Set filenet.ws.listener.tracefile and filenet.ws.request.tracefile to a valid path and file name in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INFW Times New Roman ArialZ X
                                  • D. Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to zero
                                  • E. Set filenet.ws.listener.tracing and filenet.ws.request.tracing in the P8BPMWSBroker.properties file located in the Workplace XT installation folder: install_location/FileNet/WebClient/WorkplaceXT/WEB-INF to false
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B,C  🗳️

                                  Question #3

                                  Select two log files that should be collected when you experience a problem with the Case Manager Administration Client? (Choose two)

                                  • A. Collect <user's home dir>/acm_configmgr_workspace/.metadata/.log
                                  • B. Collect <user's home dir>/acm_configmgr_workspace/.metadata/cmac.txt
                                  • C. Collect SystemOut.log file and the install_path/CaseManagement/configure/tmp directory, where install_path is the location where the Case Manager software is installed
                                  • D. Collect <user's home dir>/acm_configmgr_workspace/.metadata/cmac.log
                                  • E. Collect <user's home dir>/acm_configmgr_workspace/.metadata/acm.log
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,C  🗳️

                                  Question #4

                                  Which two statements are correct about a target object store? (Choose two)

                                  • A. Cannot have more than one target object store in production
                                  • B. Must be associated with its own Process Engine instance
                                  • C. Used by business analyst to modify a solution design that has been deployed
                                  • D. Contains the run-time cases objects when users create cases
                                  • E. Used to organize and manage the solution packages and artifacts
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B,D  🗳️

                                  Question #5

                                  Which two are allowed under the IBM Case Manager license agreement? (Choose two)

                                  • A. Unrestricted use of IBM FileNet Business Process Manager
                                  • B. Use of the Lotus Widget Factory
                                  • C. Use of the Lotus Mashup Program to integrate custom widgets with Case Manager data sources
                                  • D. Use of IBM Lotus Sametime Connect Client
                                  • E. Use of the Lotus Data Feed Program to deliver feeds from any data source, including non ECM data sources.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,C  🗳️

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