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Salesforce Certified Platform Strategy Designer Sample Questions:

1. As part of Cloud Kicks' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format.
Which considerations should a strategy designer share*?

A) Cookie consent requirements
B) Globally-accepted privacy act
C) Applicable privacy acts

2. A startup company that develops machine learning tools that track the performance of carbon dioxide and wants enforce perception validity of its dat a. The company starts by developing a need statement and a challenge statement.
What is the communality between the two statements?

A) Both are solution free statements
B) Both explain the scope of possible solution.
C) Both are tactics intended to solve problem

3. Cloud Kicks (CK) works with various technology platforms built up over decades of acquisitions. Each platform has a different level of design maturity, which creates a very inconsistent user experience. To prioritize what to address first, CK needs to assess the business impact.
Which method is typically used to Quantify design debt?

A) NPS or CSAT
B) Heuristic analysis
C) User interviews

4. A strategy designer at Cloud Kicks is assigned to a new project team with mixed backgrounds from around the company.
How could a kickoff meeting help align the project team before they begin working together?

A) Facilitate activities to gain an understanding of each others' skills, communication styles, and expectations.
B) Outline chain of command and set ground rules for how to properly execute design thinking methodologies.
C) Create a social contract and promote a detailed plan for how to execute on the new teams charter.

5. A strategy designer is facilitating a cross-functional critique on a concept for their company's new loyalty program.
What should the designer do to ensure all voices are heard, regardless of position?

A) Use a round-robin format, where everyone can share equally.
B) Hold separate critiques so everyone feels comfortable speaking.
C) Only collect written feedback from these who are comfortable providing it.

Solutions: