Salesforce Arch-301 : Salesforce Certified B2B Solution Architect

  • Exam Code: Arch-301
  • Exam Name: Salesforce Certified B2B Solution Architect
  • Updated: Jun 02, 2026
  • Q & A: 113 Questions and Answers

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Salesforce Certified B2B Solution Architect Sample Questions:

1. The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

A) Grant access to resellers and partners by providing Customer Community Plus licenses.
B) Grant access to resellers and partners by providing Customer Community licenses.
C) Grant access to resellers and partners byproviding Partner Community licenses.
D) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.


2. AC Computers is getting ready to go live with automated subscription invoicing using Sales Cloud and Revenue Cloud. AC Computers' primary goal is to retire its homegrown system used for manual invoicing and migrate any outstanding bookings. The company wants to make sure there is little disruption to a customer's current invoicing schedule when it goes live with Salesforce Billing and retires the existing system.
Which three recommendations should a Solution Architect make to reduce customer impact?
Choose 3 answers

A) Create a release and change management process to incorporate feedback and fix issues.
B) Migrate all historical payment methods from the homegrown system.
C) Provide training and enablement for end users and admins prior to go live.
D) Utilize the standard user adoption reports and dashboards to track invoice data.
E) Compare invoices as produced in both systems to ensure customer invokes are as expected.


3. Universal Containers (UC) is an international company with activities m Europe and the U.S. UC has two separate Salesforce orgs, one for each region. Quotes are built m different legacy systems, depending on their country. Orders are processed centrally by theback-office team with an ERP. Customer information is saved m both legacy systems and the ERP. The analyst team complains about the inconsistency of customer data between different systems and the lack of connection between a single piece of customer dataacross all of the systems.
Which approach would make it possible to set up this single source of truth and ensure scalability for orders?

A) Use each Salesforce org as its own system of record (SOP.) and use Salesforce Connect to synchronise the two Salesforce orgs.
B) Use MuleSoft Anypoint Platform as the single point of data orchestration across the different systems and Salesforce environments.
C) Map all of the points of data with a different ETl tool for each Salesforce environment and drive synchronisation from Salesforce to the other systems.
D) Map all of the points of data within a custom data manager and drive synchronization between the different systems with a point-to-point approach.


4. Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

A) Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.
B) Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.
C) Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.
D) Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.


5. A Solution Architect that been hired to consultAce Computers with its integration solution. Ace Computers has a combination of four on-premise and cloud systems with data that need to be integrated to Salesforce.
Ace Computers expects to have large data volumes and wants to minimize impact on end-useroperations during business hours.
Which integration solution should the Solution Architect recommend for the company's business needs?

A) MuleSoft Composer
B) Platform Events
C) Salesforce Data Loader
D) MuleSoft Anypoint Platform


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B,C,E
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: D

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