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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

Question 1

A consultant wants to improve reusability across multiple OmniScripts that all need to look up the same account and contact information. What should be recommended?

A. Hard-code the account data into each OmniScript's Set Values element
B. Use only Apex classes for all data retrieval
C. Build the same DataRaptor logic separately into each OmniScript
D. Create a single reusable Integration Procedure or DataRaptor and reference it across all OmniScripts

Question 2

Which OmniScript element can be used to retrieve data from more than one source?

A. Matrix Action
B. DataRaptor Extract Action
C. Integration Procedure Action
D. Calculation Action

Question 3

A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
- Allow the user to enter contact and address information
- Require the user to enter age, gender, and optionally income bracket
- Compute a discount percentage per product based on the customer data
provided
- Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements? Choose 3 answers

A. Integration Procedures
B. Calculation Procedures and Matrices
C. FlexCard
D. OmniStudio Action
E. OmniScript

Question 4

An OmniStudio Consultant needs to link a new Case to an existing Contact, but the input data only contains the Contact's Name, not the Salesforce ID. How should the consultant use the Data Mapper Load to resolve this Salesforce ID mapping?

A. Define a Lookup mapping on the Contact object using the Name field.
B. Configure a Formula to convert the Name string into a Record ID.
C. Enable the Auto-Link property within the Data Mapper Options tab.
D. Map the Contact Name to the Case ContactId field in the Mapping tab.

Question 5

A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition. At runtime, if two of the states' condition are true, which state will be displayed?

A. The first state with the highest priority closest to the top of the canvas
B. The first state with a true condition closest to the top of the canvas
C. The state closest to the top of the canvas
D. The state with a true condition that has the highest priority

Solutions: