Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

Exam Code: Slack-Con-201
Exam Name: Salesforce Certified Slack Consultant
Updated: Oct 10, 2026
Q & A: 95 Questions and Answers

About Salesforce Slack-Con-201 Exam Questions

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Workflows and Integrations	12%	- Integrations and apps 1. App management and distribution 2. Third-party integrations - Workflow Builder 1. Automate routine processes 2. Custom workflow templates
Governance and Administration	20%	- Workspace administration 1. Guest access management 2. Roles and permissions 3. Workspace settings and policies - Governance framework 1. Channel management policies 2. Data governance and compliance 3. Acceptable use policies
Security	18%	- Slack security and compliance 1. Retention policies and export 2. Enterprise Key Management (EKM) 3. Data Loss Prevention (DLP) - Authentication and access 1. Domain verification and auto-provisioning 2. Single Sign-On (SSO) configuration
Channel Strategy	25%	- Channel architecture design 1. Channel naming conventions and organization 2. Public vs. private channel strategy 3. Channel segments and cross-org channels - User Groups and permissions 1. User Group creation and management 2. Default channels and channel management policies
Migration and Change Management	5%	- Adoption and enablement 1. Training and change management plans 2. Best practices for Slack adoption - Migration planning 1. Data migration strategies 2. Transition from other platforms
Discovery	20%	- Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points - Stakeholder analysis 1. Conduct discovery workshops 2. Identify key stakeholders and decision-makers

Salesforce Certified Slack Consultant Sample Questions:

Question #1

During your discovery, you notice that your client has challenges with triage and issue resolution. Employee questions are answered in many different channels, which makes it difficult for a "search first" culture to be promoted. You determine that creating channel naming conventions and dedicated triage and issue resolution channels will help solve these challenges.
Which channel prefix will best signal to employees that the channel is dedicated to answering their questions?

A. #hello
B. #security
C. #search-first
D. #help

Reveal Solution Discussion 0

Correct Answer: D 🗳️