Oracle 1Z1-456 : Oracle Fusion Customer Relationship Management 11g Sales Essentials

  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Aug 03, 2026
  • Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Opportunity Management- Sales Methods and Opportunity Configuration
  • 1. Describe Sales Methods
    • 2. Define References and Competitors
      • 3. Configure Opportunity Management
        Territory Management- Territory Setup and Maintenance
        • 1. Manage Synchronization and Schedulable Processes
          • 2. Describe Lookups, Profile Options, and Dimensions
            • 3. Define Configuration Activity
              - Sales Territory Design
              • 1. Define Sales Territories
                Forecasting- Forecasting Configuration and Execution
                • 1. Run Forecast Processes
                  • 2. Define Lookups, Profile Options, and Configuration Activities
                    • 3. Describe Forecasting Options
                      Core CRM Configuration- Sales Foundation Concepts
                      • 1. Lead Management Basics
                        • 2. Common CRM Configuration

                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          1. Identify three functions of the Activate Sales Quota Plan process.

                          A) creates territory and resource quota records
                          B) synchronizes territory quota changes
                          C) sends workflow notifications to territory owners and administrators
                          D) activates territory quota spread formula
                          E) sets the sales quota plan status to Active


                          2. Identify three correct statements regarding lookups and lookup values.

                          A) Lookups can be configured with dynamic lists of values using tables.
                          B) In order for lookup changes to appear in the UI, the user must log out and log in again.
                          C) Standard lookups can be defined in any of the Standard, Common, or Set Enabled views.
                          D) Lookups can be restricted to a specific module during lookup setup.
                          E) Lookup values ran be configured with effective date and expiration date to enable/disable.


                          3. Part of Oracle Fusion CRM extensibility allows the user to browse an application's existing configuration in a tree format. The object tree reflects the latest configuration of the application for both standard and custom objects. Which three object details can be viewed from the object tree?

                          A) Fields
                          B) Object Relationships
                          C) Server Scripts
                          D) Object Workflows
                          E) Pages


                          4. You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
                          Select the two components that must be included when creating Sales, Marketing, and Partner organizations.

                          A) Organization Expiration Date
                          B) Territory
                          C) Industry
                          D) Name
                          E) Business Unit


                          5. Identify three lookup types that are required to manage Oracle Fusion Sales Lead Management?

                          A) Manage Resource Groups
                          B) Manage Resources
                          C) Manage Time frames
                          D) Manage Ranks
                          E) Manage Lead Status


                          Solutions:

                          Question # 1
                          Answer: A,B,E
                          Question # 2
                          Answer: A,B,C
                          Question # 3
                          Answer: A,C,E
                          Question # 4
                          Answer: D,E
                          Question # 5
                          Answer: C,D,E

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