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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to describe the benefits of using pre-approved apps.
Which two benefits would you share about pre-approving apps?

A) Decreases the number of app requests that Slack admins need to manage, thereby reducing the admin workload.
B) Allows employees of the organization to install and use pre-approved apps by means of an elegant walkthrough wizard.
C) Allows employees of the organization to install and use pre-approved apps without submitting an app request.
D) Provides employees the ability to create custom workflows for their everyday use cases.
E) Allows employees to connect directly with the app owner to answer any questions or troubleshoot errors.

2. Your client has fully transitioned to remote working and wants to maintain their daily Agile syncs at 9 a.m.
They have asked if there is a feature in Slack that can help make their syncs easier to manage and more productive.
What should you recommend?

A) Integrate a project management tool into Slack for teammates to fill out their latest progress prior to the sync.
B) Request teammates to share their updates in the project channel.
C) Use huddles for everyone to join the 9 a.m. meeting and share their updates.
D) Leverage a Workflow Builder template to automatically ask teammates to post updates in channel.

3. During discovery you learn that your client's vision for success is to make employees feel more connected with their peers, and to improve connectivity among global and remote employees. They also want to limit noise and distraction for users in their primary workspace.
What type of workspace would best meet their needs?

A) Secondary
B) External
C) Social
D) Global

4. You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A) Approval is never required to work with people from other companies in Slack Connect channels.
B) Slack Connect channels require approvals only if Slack Apps require approvals.
C) Approval is always required to work with people from other companies in Slack Connect channels.
D) Approval is sometimes required to work with people from other companies in Slack Connect channels.

5. You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A) Statement of work (SOW)
B) Roles and responsibilities matrix
C) Communications plan
D) Grid Orientation curriculum
E) Policies & settings documentation

Solutions: